You may have noticed a delay in my response-time for emails lately. This is because I started using email as its namesake suggests it should be used: as an electronic mailbox.
As technology advanced in the 20th and 21st centuries, and the smartphone transitioned from an executive novelty to the norm, very few of us—including myself—stopped to ask whether this was actually a good thing. We can access email 24-hours a day on our phones, but should we? Are humans the type of beings who are able to flourish when we are never truly disconnected from our work? I would suggest that we are not. I know with certainty that I am not.
My tendency, over time, became to use email as a slower version of instant messaging. I had email access on my phone and on my computer, and each of these devices notified me the instant a new message arrived. I then replied as soon as I possibly could, often feeling as though my work was not finished until I responded to every new email that arrived. This, as you can imagine, led to a sense of never feeling like I was “off-duty.” I am not alone in feeling exhausted by the “always-on” approach to email.1
All of this means that I am now using email as an electronic mailbox. Like my actual mailbox, I may check it occasionally throughout the day if I am expecting important information. Otherwise, I will likely only check it once or twice. This means that I no longer have email or internet access on my phone. (Pro-tip: you cannot really disconnect from email after-hours if you have any possible way of accessing it on your phone. iOS 10 allows you to delete the native Mail app and disable the App Store and disable Safari. I could not break my email-checking habit without making it
impossible annoyingly difficult to check email on my device. You might need to do this as well.)
If you need to contact me immediately, you should probably give me a call. If you do not have my phone number, then I am probably not the person that is best equipped to handle your emergency.
If you are thinking, “I would love to do this, but my industry does not allow it,” then I would suggest two things:
(1) I thought the same thing; you are probably wrong, or
(2) You are right, but I imagine you can find a way to limit the “always-on” email mentality to regular work hours.
- See Fortune Magazine’s article “How Checking Email After Work Is Burning You Out” or read the results of one of studies it references: ”Anticipatory stress of after-hours email exhausting employees.” ↩