Three quick thoughts as I approach two months without a smart phone.
- I don’t need a smartphone.
- Very few day-to-day companies on the planet believe #1 is true.
- I sometimes don’t believe #1 is true.
From confused phone carriers to pick-up orders to Amazon needing to verify that I am actually me when I login on my computer, the modern world is built around the notion that every customer owns a smart-phone with email and browser access, alongside the instant ability to download an app. This was likely true before the pandemic, but is increasingly noticeable now.